Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Orders will ship within 1-2 days of purchase unless otherwise stated.

SHIPPING TIMES

- US Overnight (1-2 business days)

- US Express (2-4 business days)
- US Economy (10-15 business days)

- Canada Express (3-5 business days)
- Canada Economy (10-12 business days)

- International Express (3-5 business days)
- International Economy (20-25 business days)

- UK Express (1-2 business days)
- UK Economy (3-5 business days) 

- EU Express (2-3 business days)
- EU Economy (7-10 business days) 

- Germany Economy (2-3 business days)

All shipments to PO boxes will only ship with Economy.

VAT will apply on EU and UK orders.

Customs duties will apply on International Orders (non-US, UK or EU). Please note that Canadian orders will also incur duties.

If you need to change or cancel your order, please contact us immediately at help@hoj.life.